Moncton Is a Shoo-In for Top Contender in Business Process Outsourcing

The top contender for business process outsourcing and support services needs? Moncton! With one of the lowest cost environments in all of North America and Europe for these services, Moncton exceeds your business centre’s needs!

Reasons Why

Heavy Hitter in Business Process Outsourcing

Moncton’s business processing outsourcing cluster is one of the best in Canada! And the breadth of great companies located here tells the tale of the tape. The global courier firm, UPS, has a national business process outsourcing located in Moncton. Rogers Communications, one of Canada’s largest integrated communications and media firms, has a large customer contact centre in the downtown core. ExxonMobil is one of the largest private sector employers in the region. The firm operates a multilingual, broad-based business support centre in Moncton serving clients across the western hemisphere. Need us to drop some more names? Well, Tangerine, Asurion, Fairmont Hotels and Resorts, Aditya Birla Minacs, Sitel, Sykes, Purolator Courier, RBC Royal Bank, Nordia, Medavie Blue Cross, and The Co-operators are just a few other firms using Moncton as a hub for customer interaction.

Title-Holder for Affordability

Moncton has costly business process outsourcing on the ropes! Affordability and a deep talent pool mean that locating some or all of your business process outsourcing to the city makes sense. Moncton has one of the lowest cost environments for business process outsourcing and support services of any location in North America and Europe.

Not to mention that the cost of lease Class A office space is as much as 60 percent lower than other urban centres!

Top-Ranked Digital Infrastructure

High-speed fibre-op and brilliant ICT sector workers ensure your business has all the tools it needs! Moncton’s advanced telecommunications and digital infrastructure plays a vital role for companies looking to shore up their business centre’s needs.

Unmatched Customer Service

If you want exceptional, quality service, come to Moncton! Over two-dozen national and international firms use Moncton as a base to provide high-quality customer services by mail, telephone and/or web. On a per capita basis, there are more people employed in business support services than any other mid-sized or large urban area in Canada.

Considerable Workforce Talent

When we say our biggest resource is our people, we mean it! Moncton’s educated, bilingual and friendly workforce continues to support the growth of the customer interaction sector.

A National Favourite

Moncton’s bilingual workforce mean companies like Assumption Life, Medavie Blue Cross, The Co-operators, Allstate, Intact Insurance, Wawanesa Insurance, Medavie Blue Cross, RBC Royal Bank, Tangerine, Nordia, UPS, Purolator Courier, Rogers Communications, ExxonMobile, Asurion, and Fairmont Hotels and Resorts come here to win. All these companies service markets across Canada from their Moncton facilities.